Go beyond safety as a cost centre and compliance function, to a productivity driver
Customer: Tri-City Electric Company
Market sector: Electrical Contractor
Solution: Proxxi Voltage
Core client challenges: Humans are not infallible
Tri-City Electric, a leading US electrical contractor with over 128 years of experience and 1500 employees, values worker safety and customer loyalty. Despite rigorous safety programs, human errors and near-misses persisted, culminating in a severe incident in March 2023 when a technician suffered an shock injury while working on a 13.8kV substation.
“The incident left us shaken. We pride ourselves on our safety record, but this highlighted a gap in our processes that needed urgent attention.” – Travis Keeney, Director of Risk Management, Tri-City Electric
They had a well-developedNFPA-70E and a thorough electrical safety program. Despite the extensive training and protocols in place, they still had cases of human error and near misses.
These incidents were most times due to:
Assumptions or errors when working around energized parts or gear
Repetitive tasks or environmental familiarity creating complacency
Lack of detection or monitoring for changes after LOTO, and verification.
Incorrect information from preexisting sources that result in near misses
Proxxi Voltage customization and training ensures success
Determined to enhance safety measures, Tri-City Electric sought a reliable solution and selected Proxxi’s wrist-worn sensor for its ability to detect low voltage at a safe distance, providing an additional layer of protection for workers. Proxxi’s team’s deep understanding of electrical workers’ safety needs and work environments instilled confidence in Tri-City Electric.
“Proxxi’s solution stood out for its effectiveness and compatibility with our work environment. Working closely with their team, we successfully integrated the technology into our safety protocols.”
Travis Keeney, Director of Risk Management, Tri-City Electric
Reducing injuries with Proxxi Voltage
The implementation of Proxxi’s wrist-worn sensor marked a significant milestone in Tri-City Electric’s commitment to worker safety. Thorough training ensured employees were familiar with the device and its importance as a last line of defence in hazardous situations. Despite initial challenges,
Tri-City Electric persevered, recognizing the long-term benefits of the technology.
“Our partnership with Proxxi has revolutionized our approach to worker safety. With their innovative technology, we’ve gained peace of mind knowing that our employees are protected in even the most challenging work environments. We feel empowered knowing that we’ve taken proactive steps to ensure the safety of our team. Proxxi’s technology has truly made a difference in our safety practices, and we look forward to a safer future for all our employees.”
Travis Keeney, Director of Risk Management, Tri-City Electric