MascoPI – Process Investigator

Why AI-Driven Troubleshooting for Pharma Facilities?

MascoPI is a AI application designed for advanced troubleshooting in pharmaceutical facilities. Using a knowledge graph, it maps process know-how as nodes (events) and connections (causal links), enabling quick identification of root causes during machine failures and providing precise solutions. Through targeted questions, MascoPI refines its understanding, ensuring reliable answers. Possibly integrated with MascoDASH via cloud (Insights Hub), MascoPI can access data directly from IIoT sources, bypassing questions and accelerating troubleshooting. Accessible through a Chatbot available in HTML5, MascoPI enhances uptime, reduces downtime, and lowers external service costs, offering SaaS-based support that minimizes both CAPEX and OPEX.